Privacy Policy

Privacy Policy

This Privacy Policy describes how Netmode (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from www.netmode.com (the “Site”).

Information We Collect
We collect information in three main ways: information you provide to us, information collected automatically when you use the Site, and information from third parties that help us operate our services.

Information you provide may include your name, billing and shipping address, email address, phone number, and order details. If you make a purchase, payment information is processed by our payment providers. We do not store full payment card numbers on our servers.

Information collected automatically may include your IP address, browser type, time zone, device identifiers, cookie data, and information about how you interact with the Site. This may include pages viewed, products viewed, referring websites or search terms, and actions taken on the Site.

Payment Information
Payment transactions are processed securely by our payment providers using encryption and other security measures. We do not store full payment card numbers on our servers. We may receive limited payment-related information such as transaction status, billing details, and the last four digits of a card (when available) for verification and record-keeping.

Cookies and Similar Technologies
We use cookies and similar technologies (such as pixels, tags, and web beacons) to operate the Site, remember preferences, provide a secure shopping experience, measure performance, and support marketing efforts. You can control cookies through your browser settings and may be able to limit some tracking through your device or browser privacy settings. Blocking cookies may affect certain Site features.

How We Use Your Information
We use personal information to provide and improve our services, including to:

Process and fulfill orders, including payment processing, shipping, and delivery coordination.
Send order confirmations, receipts, shipping notifications, and other transactional messages.
Communicate with you about your account, orders, support requests, and customer service needs.
Detects, prevents, and investigates fraud, abuse, or security incidents.
Improve and optimize the Site by analyzing how users browse and interact with the Site.
Provide marketing communications and advertising in accordance with your preferences and applicable laws.

Marketing Communications
We may send promotional or informational emails related to our products, services, or customer updates. You can opt out of marketing emails at any time by using the unsubscribe link included in our emails. Even if you opt out of marketing messages, we may still send transactional or service-related emails such as order confirmations, shipping updates, and responses to support requests.

How We Share Your Information
We share personal information only as needed to operate our business and provide services. This may include sharing information with:

Service providers that support our operations, such as ecommerce platforms, hosting providers, analytics providers, email providers, payment processors, shipping and fulfillment partners, customer support tools, and fraud prevention services
Advertising and marketing partners to help measure and improve marketing performance and provide relevant advertising
Legal or regulatory authorities when required to comply with applicable law, enforce our policies, respond to lawful requests, or protect rights, safety, and security

We do not sell your personal information. We may share data for targeted advertising and marketing measurement as described below.

Analytics and Advertising
We may use analytics tools such as Google Analytics to better understand how customers use the Site and to improve our services. We may also use advertising tools to measure performance and deliver relevant ads.

You can learn more about how Google uses data and review privacy controls through Google’s privacy settings. You can also opt out of Google Analytics tracking by using the Google Analytics opt-out browser add-on.

Targeted Advertising and Opt-Out Choices
We may use third-party advertising partners to show you ads that may be relevant to your interests based on your browsing behavior and interactions with the Site.

You can control targeted advertising using the settings and opt-out tools provided by the platforms you use. You may also opt out of certain interest-based advertising through industry opt-out tools. If you opt out, you may still see ads, but they may be less relevant.

Do Not Track Signals
Some browsers transmit “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, we do not currently respond to Do Not Track signals in a uniform way.

Your Rights and Choices
Depending on where you live, you may have rights related to your personal information, including the right to request access, correction, or deletion, and the right to object to or restrict certain processing. You may also have the right to withdraw consent where processing is based on consent.

To exercise any privacy rights, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing certain requests.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request access to, correction of, or deletion of certain personal information, and the right to opt out of the “sale” or “sharing” of personal information as those terms are defined by California law. Netmode does not sell your personal information. To submit a request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing your request.

International Data Transfers
If you access the Site from outside the United States, your information may be transferred to, stored, or processed in the United States or other locations where our service providers operate. We take reasonable steps to protect information in accordance with this Privacy Policy.

Data Retention
We retain personal information as needed to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When you place an order, we will maintain order-related information for our records unless and until you request deletion where legally permitted.

Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy
The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on this page with a revised effective date.

Contact Us
For questions about this Privacy Policy or to make a request regarding your personal information, contact:

Email: [email protected]
Mail: 3825 NW 166th St, Edmond, OK 73012, United States