Multi-vendor hardware coverage
Support switches, routers, firewalls, servers and storage across your installed environment.
Keep critical infrastructure running longer
Third-party maintenance for switches, routers, firewalls, servers and data center hardware—with responsive engineering support, flexible coverage and local spares beyond OEM timelines.
Coverage that fits
Support built around your environment
Maintain critical infrastructure with practical coverage, experienced support and replacement resources aligned to your operational priorities.
Responsive engineering support
Reach experienced engineers who understand enterprise infrastructure and help restore service quickly.
Fast parts replacement
Use strategically positioned spare inventory to reduce downtime and avoid unnecessary delays.
A clear path from issue to resolution
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1
Report
Open a case with the details our engineers need.
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2
Diagnose
Work with a specialist to isolate the fault.
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3
Replace
Dispatch the right part from available inventory.
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4
Restore
Return service and document the resolution.
Beyond OEM end-of-life
Keep proven infrastructure in service
Extend support beyond manufacturer timelines without forcing premature refreshes. Safemode® helps protect stable, business-critical equipment with practical coverage built around your environment.
Flexible service levels
The right response for every location
Choose coverage, response targets and contract terms that reflect site criticality, operational risk and budget—from core data centers to branch infrastructure.
Predictable support. Lower maintenance cost.
Flexible terms
Align coverage with your actual operational needs.
One support partner
Simplify maintenance across multi-vendor environments.
Longer asset life
Keep reliable equipment productive beyond OEM timelines.
Protect the infrastructure your business depends on
Build a responsive, cost-effective maintenance strategy around your installed environment.